Data Exchange & Integration
IPTP ERP & CRM operates on an open API (Application Programming Interface) which means that all the ERP features can be integrated with any third party system, allowing for data to be exchanged seamlessly and to be accessed both ways, resulting in a single, unified information system.
ERP is a central structure that can interact with both the RT (Request Tracking system) and Cacti. Client account information can be accessed directly from Cacti with no need to create a separate account for the ERP system. Integration of the ERP system with the RT allows employees to gain information on clients the moment they receive a request. All the client has to do is log into Cacti, go into the required ERP section and he will be able to view and modify all the necessary information. You can also export data to accounting software.
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