Procedure to open Service Request

Step 1:

Please send an e-mail to ncc@iptp.net, describing the problem in as much
detail as possible. You will get an automatic reply instantly, consisting of
the subject amended with a ticket number. Our engineer will contact you
as soon as possible.

Step 2:

If you insist that your case requires immediate attention, then please
dial our call center at +357 25 87 88 60, making sure that you have
the ticket number from "step 1".
Support is available 24x7.