The advantages of IP Telephony in comparison with legacy phone systems are fully evident. It helps to cut down the monthly bills for telecom services, increase the efficiency of communication system, add many innovative convergence features, and make your office looking more attractive and modern. Let's list the benefits of IP Telephony solution implementation one by one in details.
- Free-of-charge telephone calls between company's branches;
- No international charges for phone calls between branches in countries where the IP Telephony solution is implemented;
- Additional savings on "IP phone -> ordinary phone" calls;
- No telephony system support charges for locations where the IP Telephony system is in use for all extensions;
- Automatic Attendant could handle the calls from customers without a receptionist and transfer them to the appropriate extension;
- Using the existing LAN cable, the system saves your budget for implementation;
- Investment protection for future growth due to system flexibility and expandability.
Efficiency of communication
Converging data and voice communications inside a single, highly reliable platform provides some very impressive features:
- Delay-free and user friendly interface
- Ability to place calls from the computer's software by simply clicking the "dial" button in your address book;
- Three levels of Directory services - Personal Address Book, Shared Address Book and Directory of all extensions;
- Ability to see the calling party's name if it's in the Directory list;
- Ability to quick-redial one of the previously dialed numbers;
- Ability to display the list of all missed calls for easy calling back;
- Mobility
- Wifi IP Phones allow to use IP Telephony all over the premises within WiFi coverage area;
- Ability to recieve calls that reach the remote branch like you are there;
- Advanced communication
- Ability to make conference calls between office and remote extensions;
- Ability to make meet-me-conference virtual rooms;
- Scalable Voice Mail from 4 to 16 concurrent sessions and from 12 to 120 mailboxes;
- Ability to use an Interactive Voice Responce application for business;
any many other features that increase the efficiency of employees' activity and business outcome.
Innovative convergence features
Technology innovation allows to integrate IP Telephony with a personal computer that provides following benefits:
- Video Telephony;
- Videoconferencing;
- Ability to integrate with customer relationship management systems for up to 240 users;
- Ability to use your office extension like you are there, even you are far away from the office, via a Virtual Private Network over the Internet;
- An intuitive graphical user interface for easy installation, additions, moves, and changes.
It allows the use of IP Phones as terminals for other applications which are commonly separate systems, such as:
- Remote Video Surveillance or Security system terminals;
- Lighting and Dimming system control terminals;
- Airconditioning and Heating system control terminals;
- Monitoring terminal for business application.
Wide selection of IP Phone models
Cisco CallManager Express is a solution embedded in Cisco IOS® Software that provides easy and affordable IP telephony capabilities for small businesses and enterprise branch offices. This solution enables the extensive portfolio of Cisco integrated service routers and multiservice access routers to deliver a robust set of telephony features commonly used by business users, while simplifying management, maintenance and operations, and lowering the total cost of ownership.
Eye appeal
Cisco IP Phones of the 7970 series give you the option of installing extra backgrounds for the screen, which can make your office look more attractive. See this guide for a detailed instruction on how to install these backgrounds.
