Operations Manager

The Employee’s position in the Company will be Operations Manager
and he/she shall be directly subordinated to the Board of the Company.
Reporting to: Resources Manager in IPTP Networks.

The duties of employee shall be the following :
  • Manage Operations and Projects schedule in a fair and effective way to cover 24/7 requests handling.
  • In times of urgency/emergency to be able acting as one of the Operations engineer/project manager.
  • Manage workload of global Operations team in cooperation with NCC and NOC department managers
  • Manage task delegation in both Operations and Projects queues.
  • Monitor execution and progression of Client oriented and Internal projects on a timely manner.
  • Manage global Operation planning of remote works.
  • Maintain and improve global Operation and Project procedures to ensure smooth inter/intra department communication.
  • Ensure that quality of service and maintenance of documentation is up to the expected standard.
  • Fluent English
  • Proven and effective leadership skills, excellent communication and escalation skills.
  • Experience in project management
  • Strong analytical skills and problem solving abilities.
  • Experience in field/data center works (Rack management, power distribution, fiber cross connections, hardware installation).
  • Experience in technical support / troubleshooting / documenting.
  • Ability to work under pressure / multitask.
  • Minimum 3 years experience.

You can send your resume to one of the addresses on the contacts page. All candidates will be considered and the appropriate feedback will be provided.Successful applicants will be contacted shortly thereafter to arrange an interview.