Engineers are responsible for handling technical requests & complaints via internal ticketing system, troubleshooting problems & implementation of solutions in cooperation with other departments. Senior engineers are also engaged in research and development on project-based terms as well as support of operation activities of the company.
Ideal candidates should demonstrate:
- At least 3 years of proven experience in technical support and troubleshooting.
- Strong analytical and problem solving abilities.
- Acting independently and in cooperation with the team.
- Ability to work under pressure and multitask.
- Basic knowledge of programming / scripting tools / debugging.
- Fluent Vietnamese and English.
Skills and Qualifications (two are required)
- MCSA certification and practical experience in deploying Windows Server System (AD, DHCP, DNS, File Server, Licencing, Task automation, etc.)
- Cisco certification in R&S/Voip/Security on CCNP level
- RHCSA certification and practical experience in deploying server based distributions such as CentOS as well.
- Experience in server installation / setup / maintenance will be considered as a plus.
Contact:
You can send your resume to e-mail addresses on the nv.ptpi@rh. All candidates will be considered and the appropriate feedback will be provided.
Successful applicants will be contacted shortly thereafter to arrange an interview.