Responsibility:
The primary focus is on Service deliveries and provisioning as well as local works in data centres and/or customer sites, including but not limited to the following:
– Installing and cabling switches, servers, appliances in the data centre and/or clients’ premises
– Facilitating installation of servers and network equipment with “smart hands / remote hands” in remote co-locations
– Installation of software and its configuration (Windows, Linux and VMWare etc.)
– Replacing HDD/RAM/ SFP transceivers and other hardware related tasks as required by our server and network teams
– Getting equipment to and from remote co-locations including packing/shipping- Maintaining documentation
– Assist in ad hoc assignments as required
Requirement:
– Higher diploma / Associate degree or above, in Information Technology / Computer Science / Networking will be advantageous
– 1 year or above working experience in the data centre is preferred
– Remote “hands & eyes” experience- Knowledge of structured cabling, experience in CAT5, CAT6, multi-mode/single-mode fibre will be advantageous
– Understanding of ticket management process, internal and customer support
– Attention to detail and tidiness
– Good command of written & spoken in English, Cantonese, and Mandarin is a MUST
– Punctual, responsible, well-organized, polite
– Helpful, flexible and willing to support colleagues whenever needed
– Willing to perform PM and weekend shift duties and occasional business trips
Contact
You can send your resume to the e-mail address: